Daily care visits in Norwich

Purely Care offer a flexible daily home care service in Norwich to support elderly people and disabled people to remain independent in their own homes.

The tasks we can help with include:

• Help with personal care such as showering, washing and dressing
• Preparing meals (and assisting with eating if necessary)
• Home help services such as light housework, laundry and ironing
• High dependency care requiring 2 staff
• Doing your shopping (with or without you)
• Ordering medication and collecting prescriptions
• Escorting you to appointments
• Pet feeding and dog walking
• Offering companionship and conversation
• Home from hospital service to help you settle back into your routine
• Providing palliative care at end of life
• Sitting services (to provide family carer with a break)
• Trips out, to garden centres or the theatre for example
• Care through the night

Day time visits are available between 7am and 10pm.

Night shifts can start at 8pm, 9pm or 10pm and would usually finish at 7am but personal care can be provided later in the morning if required.

Please note we are NOT authorised to do the following: 

• Injections
• Ear syringing
• Cutting toenails
• Changing medical dressings
• Manual bowel evacuation
• Removing or replacing catheters
• Moving heavy objects
• Moving a client in circumstances where there may be a risk of injury to the client or care worker
• Filling boxes for medication
• Cleaning windows
• Gardening

How we deliver our homecare service

Before starting your care, we’ll schedule a home visit to assess your needs and create a Care Plan with your input. All information will be kept confidential. Our trained staff will meet your individual needs, and a professional team will coordinate your service, available at all times through our office or emergency number.

As your needs change, we will review and update your Care Plan at least once a year. We’ll discuss any changes with you to ensure you’re happy with them. You can request changes anytime your circumstances change.

In May 2024, Norfolk County Council’s Quality Inspection found that,

“All persons spoken with confirmed that they were fully involved with planning their care. family members and service users explained that they were asked about what they wanted, what was important to them and details around their lives. Those spoken with confirmed that they were also involved in the review of their care plan and that they had been asked to sign both the initial care plan and subsequent reviews.”

We aim to provide your home care service at convenient times with consistent care staff. While 100% continuity isn’t always possible due to work schedules, holidays, and staff sickness, we strive to deliver reliable care with staff you are comfortable with.

See our reviews at www.homecare.co.uk/homecare/agency.cfm/id/65432197194#reviews

Purely Care also offer Respite home care in Norwich

Respite care means you taking a break from your caring duties, while someone else looks after the person you care for.

If you have care responsibilities it can be tiring, stressful and have an impact on your own health. Respite care allows you to take time off to do something relaxing or enjoyable. It can help stop you becoming exhausted and run down. As a respite care can reduce stress and improve your health.

How can Purely Care help?

We offer a range of services to allow you to have a break.  Our solutions range from a couple of hours off to let you go shopping to full 24/7 care. 

• Sitting services

A care worker stays with the person you care for during the day, so you can have a few hours off from your caring role. The care worker can help with personal care  such as incontinence needs if required as well as companionship.

• Taking the person you care for out

The care worker can take the person you care for out, which allows you to have a beak at home.

• Night time care

One of our care workers can sit with the person you care for through the night, allowing you the chance to get some sleep.

• Short term live in care

A live-in care worker provides round the clock care. This could enable you to go away for a holiday, or cover your caring role if you have to go into hospital.

For further information about how Purely Care could help you please contact us or call us on 01603 407707.

Carers Matter Norfolk can tell you about additional support for family carers in Norfolk