Our care staff have an initial 5 day training course which includes practical exercises as well as theory. Our training meets the national standards of Skills for Care
. If new staff do not have formal qualifications, the initial training starts their Care Certificate programme which is usually completed over 3 months. Subjects covered by our initial training include food hygiene, emergency aid awareness, infection control, confidentiality, dementia and handling emergency situations. We have a regular schedule of mandatory refresher training and on-going training which covers topics such as falls prevention, diabetes, Parkinson's disease and palliative care as well as client specific training.