Home carers in Norwich
When you come to Purely Care for support and care services, you can rest assured knowing we train our staff and regularly supervise them to ensure we deliver the best for our clients.
Matching clients and personal carers
That is why we make sure all our carers are experienced, fully trained, and have the right personality. For this reason we have developed the most stringent internal quality controls and training programme to make sure you have the very best available. Before we assign a carer to take care of your needs, we analyse the following:
– Do we feel the client and care worker are well matched in terms of personality?
– Does the care worker have the appropriate experience and skills required?
– Is the care worker prepared to be assigned to the client on a regular basis?
– Once these questions are answered and we have found the right carer for you, we will also find out if you are comfortable with your carer.
Call us today for more information on our services or to discuss a career in care.
Training requirements for care workers
Our care staff have initial training course which includes practical exercises as well as theory. Our training meets the national standards of Skills for Care.
If new staff do not have formal qualifications, the initial training starts their Care Certificate programme which is usually completed over 3 months.
Subjects covered by our initial training include food hygiene, emergency aid awareness, infection control, confidentiality, dementia and handling emergency situations. We have a regular schedule of mandatory refresher training and on-going training which covers topics such as falls prevention, diabetes, Parkinson’s disease and palliative care as well as client specific training.
Criminal records checks – DBS
For client safety and peace of mind, all our care staff are vetted by the Disclosure and Barring Service at an enhanced level. To ensure the integrity of our staff we also obtain suitable references from previous employers before employment.
We recommend care workers register their DBS certificate with the DBS Update Service. This means that we can check criminal records throughout the year.9